Aviso legal

Last Updated: August 2026

OVERVIEW

Welcome to Celvoria.

These Terms of Service ("Terms") govern your access to and use of the Celvoria website, online store, products, and services.

The terms "we", "us", and "our" refer to MIRAI CLOTHING CO., LIMITED, operating under the brand name Celvoria.

Celvoria is an online retail business specializing in apparel and fashion products, providing customers with clothing and related products through our website.

Our website is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services.

By visiting, browsing, placing an order, or using our website, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not access or use our website.

SECTION 1 - COMPANY INFORMATION

This website and online store are operated by:

Company Name:
MIRAI CLOTHING CO., LIMITED

Brand Name:
Celvoria

Business Type:
Online retail business specializing in apparel and fashion products.

Registered Business Address:

Room 5B, 9 Lai Yip Street,
Kwun Tong, Kowloon,
Hong Kong SAR

Business Registration Number:
79897610

Email:
support@shopcelvoria.com

Phone:
+86 13510648069

SECTION 2 - WEBSITE ACCESS AND ACCOUNT

By using our website, you confirm that:

You are legally capable of entering into agreements under applicable laws.
All information you provide is accurate, complete, and current.
You will use our website only for lawful purposes.

When placing an order, you may be required to provide information including:

Name
Email address
Billing information
Shipping information
Payment details

You are responsible for ensuring that all information provided is accurate.

We reserve the right to restrict access to our website if we identify misuse, fraudulent activity, or violations of these Terms.

SECTION 3 - PRODUCTS AND PRODUCT INFORMATION

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, please note:

Colors may appear slightly different depending on your device settings.
Minor differences may occur due to manufacturing processes.
Product availability may change without notice.

We reserve the right to:

Update product information.
Correct errors.
Modify product availability.
Discontinue products.

If a significant product or pricing error affects your order, we will contact you and provide an appropriate solution.

SECTION 4 - ORDERS

When you place an order through our website, you are submitting a request to purchase the selected products.

After placing an order:

You will receive an order confirmation.
Payment must be successfully processed before order preparation begins.
We will prepare and ship your order according to our Shipping & Delivery Policy.

We reserve the right to accept or decline orders in certain circumstances, including:

Suspected fraudulent activity.
Incorrect pricing information.
Product availability issues.
Incorrect customer information.

If we need to cancel or modify an order, we will contact you using the information provided during checkout.

SECTION 5 - ORDER CHANGES AND CANCELLATIONS

After payment confirmation, we begin preparing your order.

If you need to change your shipping information or cancel your order, please contact us as soon as possible.

Cancellation or address change requests can only be accepted before the order has been processed or shipped.

Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible and will be handled according to our Return & Refund Policy.

SECTION 6 - PRICES AND BILLING

All prices displayed on our website are shown in the applicable currency before checkout.

Prices, discounts, promotions, and offers may change from time to time.

The final amount charged will be the amount confirmed at checkout.

Unless otherwise stated, customers may be responsible for:

Shipping fees
Applicable taxes
Customs duties
Import charges

You agree to provide accurate and complete billing and payment information for all purchases.

SECTION 7 - PAYMENT PROCESSING

Payments are securely processed through trusted third-party payment providers, including:

PayPal
Shopify Payments
Other available payment providers

We do not store complete payment card information.

By completing a purchase, you confirm that:

You are authorized to use the selected payment method.
The payment information provided is accurate.
You authorize the transaction amount shown at checkout.

SECTION 8 - SHIPPING AND DELIVERY

Shipping and delivery information is described in our Shipping & Delivery Policy.

Delivery times are estimates only and may be affected by:

Carrier delays
Customs clearance
Weather conditions
Public holidays
Events outside our reasonable control

Once your order has been shipped, tracking information will be provided whenever available.

If you experience any delivery issue, please contact our customer service team and we will assist you.

SECTION 9 - RETURNS AND REFUNDS

Returns, refunds, and related requests are handled according to our Return & Refund Policy.

Our Return & Refund Policy explains:

Return eligibility
Return procedures
Refund processing
Damaged or incorrect item handling

By purchasing from Celvoria, you agree to follow the procedures described in our Return & Refund Policy.

SECTION 10 - INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

Brand names
Logos
Product images
Product descriptions
Website design
Graphics
Text content

is owned by MIRAI CLOTHING CO., LIMITED, Celvoria, or authorized partners.

You may not copy, reproduce, distribute, modify, publish, or use any content from this website for commercial purposes without prior written permission.

SECTION 11 - THIRD-PARTY SERVICES

Our website may use third-party services to support our business operations, including:

Shopify
Payment providers
Shipping carriers
Analytics services
Marketing platforms

These third-party services operate according to their own terms and privacy policies.

We are not responsible for third-party websites, services, or content that are not controlled by us.

SECTION 12 - SHOPIFY PLATFORM

Our store is hosted on Shopify.

Shopify provides the technology platform that allows us to operate our online store.

However, purchases made through our website are transactions directly between customers and Celvoria.

Shopify is not responsible for products purchased, order fulfillment, refunds, or customer service matters related to transactions made with Celvoria.

SECTION 13 - PRIVACY POLICY

Your personal information is collected and processed according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

Our Privacy Policy explains:

What personal information we collect.
How we use customer information.
How we protect personal information.

SECTION 14 - CUSTOMER FEEDBACK

If you submit reviews, comments, suggestions, or other feedback, you confirm that:

The content provided is accurate.
You have the right to submit such content.
The content does not violate any third-party rights.

You grant Celvoria permission to use customer feedback for improving our services and displaying reviews where permitted.

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain errors or inaccuracies related to:

Product descriptions
Pricing
Promotions
Availability
Shipping information

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

If an order is affected by a significant error, we will contact the customer and provide an appropriate solution.

SECTION 16 - PROHIBITED USES

You may not use our website:

For unlawful purposes.
To commit fraud.
To violate applicable laws.
To infringe intellectual property rights.
To interfere with website security.
To transmit malicious software.
To collect customer information without authorization.

We reserve the right to restrict access to users who violate these Terms.

SECTION 17 - DISCLAIMER

We make reasonable efforts to ensure our website and services operate properly.

However, we do not guarantee that:

The website will always operate without interruption.
All information will always be completely accurate.
External services will always be available.

Nothing in these Terms affects consumer rights that cannot legally be excluded.

SECTION 18 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MIRAI CLOTHING CO., LIMITED and Celvoria shall not be responsible for indirect or consequential losses arising from:

Use of our website.
Third-party service interruptions.
Events outside our reasonable control.
Improper use of products.

This limitation does not affect any rights protected under applicable consumer protection laws.

SECTION 19 - INDEMNIFICATION

You agree to use our website in compliance with these Terms and applicable laws.

You are responsible for any losses caused by your violation of these Terms or misuse of our website.

SECTION 20 - SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.

SECTION 21 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy, constitute the entire agreement between you and Celvoria regarding your use of our website and services.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

Any disputes arising from these Terms shall be handled according to applicable laws and regulations.

SECTION 23 - CHANGES TO THESE TERMS

We may update these Terms from time to time due to:

Changes in our business operations.
Legal requirements.
Website updates.

The latest version will always be available on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Celvoria Customer Service

Email:

support@shopcelvoria.com

Company:

MIRAI CLOTHING CO., LIMITED

Registered Business Address: